We’ve noticed that some of our other devices on our network have slowed a little. How do I fix this?

You can adjust the bandwidth allowances for the PoweredLocal WiFi router through the PoweredLocal Dashboard, under settings for your network.

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• I want to change the name of my network. How do I do this?

  This one is a super easy one!  Log in to your PoweredLocal Dashboard  Navigate to Locations & Devices Pick the network you want to update, by clicking settings In the text box labelled Network SSID, enter the new name for your network. T I P  We use ...

• My PoweredLocal WiFi device is plugged into my NBN modem, but doesn’t I can’t seem my business’ wifi network on the wifi list. How do I fix this?

  The NBN modem you have received from your Internet Service Provider (ISP) will only have one port configured, and your ISP’s modem will be plugged into this port. Plug the PoweredLocal ethernet cable into a LAN port on your ISP’s modem.

• How do I prevent usage of my WiFi from being used when my shop/store is closed?

  To restrict access to your WiFi outside of your trading hours, do this through your PoweredLocal Dashboard. Log in to your PoweredLocal Dashboard Navigate to Locations and Devices, click on Settings. In the new pop-up window, set your business hours ...

• There is patchy coverage in my business/venue. Can I fix this?

  Yes! We can talk to you about the size of your venue and the layout. You may need a second device to get full and strong coverage throughout your venue. Please contact our office on 1300367724 or send us an email to support@poweredlocal.com

• I do not want my business to become like an internet cafe. How can I limit the time my guests can spend on my WiFi?

  PoLo is equipped with advanced features such as limiting the session time per user, limiting the speed of the bandwidth/internet, limiting the download quota per guest, as well as setting the time between two wifi sessions. To limit the session time ...